Calm Lake

My Resources

This page offers content that will assist in your NDIS journey and working with My Coordinator. It includes forms, documents, and links to important and useful services.

While we try our best to maintain this page, please remember that documents and websites can change. Do not rely on this site for the latest version of a document.

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My Coordinator Documents

My Participant Handbook (PDF) - everything you need to know about engaging My Coordinator

My Feedback Form (PDF) - or use our online form instead.

My Privacy Statement (PDF) - or read it on this website here.

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Useful Resources

Carer Gateway - provides advice, support, and referrals to assist unpaid carers in their important role.

Disability Gateway - information and links to a range of disability services

Disability Services Consulting - Australia's premier NDIS experts

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Advocacy Services

National Disability Advocacy Program - find an advocacy organisation near you

ADEC (Action on Disability within Ethnic Communities) - provides assistance to people with diverse cultural and language backgrounds

 

AED Legal Centre - focused on employment, education, and training.

AMIDA (Action for More Independence & Dignity in Accommodation) - specialised in accommodation, tenancy and homelessness issues.

Community Legal Centres - find a local centre to help with your specific issue.

Deaf Victoria - support and advice for people with hearing impairment.

Disability Justice Australia - provides general advocacy as well as support for NDIS appeals within the local government areas of Banyule, whittlesea, Yarra, Nillumbik, and Darebin

 

Leadership Plus - Advocacy service and assistance with NDIS appeals

Office of the Public Advocate - Victorian government service assisting with legal guardianship, administration, power of attorneys, and supported decision making.

Villamanta - disability rights legal service

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NDIS Documents

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NDIS Links

NDIS website and MyPlace Participant Portal

NDIS latest news

- as well as listing of events

NDIS Operational Guidelines - a very dry read, but if you want to know how the NDIS operates, this is a good start

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Regulatory Bodies

Australian Human Rights Commission - handles complaints of discrimination

 

Consumer Affairs (Victoria) - for information about your consumer rights.

NDIS Quality & Safeguarding Commission - the Commission is responsible for ensuring participant welfare and rights.

 

Office of the Australian Information Commissioner - for information about privacy and how to lodge a complaint if your personal information was released or used without your consent.

Victorian Disability Services Commissioner

 - for complaints about non-NDIS funded service providers

Victorian Disability Worker Commission - to find a registered worker or make a complaint about any worker